Monday, May 24, 2010

BroadWorks and Verizon Team up For New Business Service

BroadSoft the worldwide provider for Voice-over-IP (VoIP) applications has joined hands with Verizon Business for a new Global Fixed Mobile Convergence (Global FMC) service.

The new service will allow organizations to contact their employees with the same number for their mobiles as well as fixed office phone. This is a cost effective and innovative solution which will help organizations in getting better control and high deliverables. The employees would not have to worry about remembering multiple numbers and can give their clients just one number on which they will be available.

The concept is simple and helpful and is powered by cutting edge technology. The new service helps mobile phones to include the functionality of stationary office desk phones, providing access to communication messaging and familiar office phone features. So company employees can now carry their work around their office and would not have to search for important details in case they get an important call from their client and they are not at their desk. They can also switch calls from the mobile phone to their desktop phones and vice versa, they can also send calls to mobile phones and office desktop phones simultaneously.

The service is well equipped with Hosted Unified Communications, Hosted Video Communications, Mobile PBX, Business Trunking, broadband and VoIP application platform. This will add to the convenience of the users.

The FMC makes the connectivity factor very strong and will help organizations in being ahead and providing better services to their valued customers. However it might also add to woos of some employees who might not find the idea of a desktop phone acting as a mobile phone appealing

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This Verizon Global FMC will first be introduced in 9 countries: Belgium, France, Germany, Ireland, Italy, the Netherlands, Spain, Sweden and the United Kingdom.

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